Meet Our Fantastic Team

Rod Rhen – President and Founder

His Story

One of the only photographs I have of me next to my dad’s father is in a nursing home shortly before he died at the age of 57. When I look at this picture, it brings to mind very distinct memories of those last moments with my grandfather and my first experiences in a nursing home. I would say none of those memories would ever choose to pair the word ‘home’ to my descriptions of those visits. These experiences strongly influenced my decision to start a home care organization, particularly, an organization that would make quality home care within financial reach for many families.

Neighborly Home Care Founder and President Rod Rhen

His Background

Many people are surprised to find out that I have a Bachelors of Science, Mechanical Engineering Degree from Bucknell and yet I am running a home care organization. I find that my detail-oriented nature and my constant need to improve things is the engineering side of the equation that has been essential in helping Neighborly Home Care achieve success. And when I define success I define it not just in the fact that we are a financially viable organization that is here to stay, but also in the fact that our clients and their families are happy to work with us.

Being a part of ROTC in college, as well as being an officer in the army, were critical experiences that helped shape who I am professionally. Specifically, I worked in the Corps of Engineers, as a platoon leader for 3 years in Augusta, Georgia. From day one I was in charge of 30 soldiers, many of whom were my same age or older. We did civil engineering projects on the post where we were located, the purpose being preparedness training: should we be deployed to build something, we could. Preparedness training taught my mind to consider the value of what I’m learning now in light of the future benefits it could provide me. This way of thinking was an asset to me when I left the army and worked for a manufacturing company in Buffalo and an even greater asset to me when I saw the opportunity to start a home care agency and pursued it.

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Neighborly Home Care Team

  • Tahmir Cook is a Certified Nursing Assistant who was raised in Sharon Hill, PA. Tahmir is what we call a jack of all trades. Currently, Tahmir serves as a Mentor, Youth Director, Nationally Certified Phlebotomist, Certified Nursing Assistant and Recruiter/ Staffing Coordinator with Neighborly Home Care. Tahmir will continue his education at Kaplan University and will be graduating with his Bachelors of Science degree in Healthcare Information Management.

  • I am a married mom of two, we moved from the U.K in 2013. Before we moved to the USA, I worked as a Credit Control Manager in a cooperate setting for over 10 years. For the first two years after we moved, I was a stay at home mom, helping my children settle into their new lives. When I decided to return to the workforce I wanted a change in career, to do something where my work had a positive impact on others. I was lucky enough to be taken on by the wonderful people at Neighborly. We work, as a family to try to help our clients remain independent and in their own homes.

    Why I love this place

    We treat each other as family, we work together, combining our strengths to help our clients. We truly, work our hardest to provide the best care and help for our clients.

  • I was born and raised in England. My parents were living in the U.S. and when I came to visit, they set me up on a blind date with the person who became my husband. I moved to America in 2007 and began looking for an administrative job that would utilize my organizational skills. I had always been in an office and business environment in England. In 2007, I was hired at a local home care agency. From the very beginning, I knew being in the home care industry and having the opportunity to serve the elderly was the right fit for me. Their generation has done so much to help us be where we are today. To me, serving the elderly is not just a job but also a calling. I first learned about Neighborly Home Care when I happened to see a position they posted in the paper. I started working here in 2010 and have never looked back.

    Why I love this place

    Because we never lose our focus of providing excellent care to our clients, but we are also a forward-thinking organization that thrives on making continual improvements to our business operations. I love getting to know our clients and know that I add value to their lives, whether it’s arranging the right caregiver for them or having a phone conversation with them on a rainy day.

  • I was born in the state of New Jersey and I currently reside in Roxborough. I studied communications at Florida-Atlanta University in Boca Raton. After graduation, I worked in Philadelphia as a manager at a cancer center. Together with a Master Chef, I helped build and serve an all-organic menu to patients at the center. I also managed the team who served the patients. By ensuring patients were nourished properly, we could help improve cancer survival rates. I was there for two years when a friend told me about a job opening at NHC. After my experience working with cancer patients, I was only considering positions that would have meaning and improve the well-being of others. I liked how NHC was a small growing business that added a tangible value to the surrounding communities.

    Why I love this place

    I love showing up for work everyday because we have a great team atmosphere and we’re always working together to make our programs better. We genuinely care about our clients and when we work to match a new client to the right caregiver, we take it seriously. We try to think of our clients as our own family, as though we’re helping our own grandparents. Sometimes our clients are on their own and we become like family to them, they’ll call our office just to talk and also to hear about our lives.

  • Luis is a Certified Nursing Assistant who was raised in Philadelphia, PA. Luis worked in Philadelphia as a PCT (Patient Care Technician) at cancer center for over a decade. Together with an oncology team, he provided care for patients at the center.

    Recently, Luis decided to change his direction, though he continues to work in a field that allows him to help others. NHC offers Luis the opportunity to help clients facilitate a healthy and fulfilled lifestyle.

    Luis is a community outreach professional who works with clients to help them understand and facilitate their care. He ensures that each client receives the best standard of care available.

  • Tiffany has been working in the Healthcare field for over fifteen years in an array of positions such as a Certified Nurse Assistant, Patient Care Tech, Scheduler, and as an Emergency Dispatcher.

    In 2002 Tiffany’s grandfather was diagnosed with prostate cancer and was placed on hospice, where he had nurses and nurse aids coming in/out of his home to provide care for him. Having experienced this unfortunate event, Tiffany, completed the work to receive her certificate as a certified nurse assistant and in 2004 she was certified as a Medical Administrative Assistant. She worked in the hospital Neurology Department, as a Patient Care Tech and as a Certified Nurse Assistant part-time.

    Tiffany feels that she has found her perfect fit with Neighborly Home Care as a Scheduler. The staff at Neighborly Home Care are like family. She believes in the NHC team and feels that they believe in her. Tiffany takes pride in going above and beyond for those in need or in her care, and she looks forward to helping all of the clients and caregivers.

  • Morgan was born in the suburbs of Philadelphia, and while her life thus far has taken her numerous places, she currently resides in the area of which she spent her younger years. Always passionate about academics and self-expression, Morgan worked diligently at being accepted to Penn State University, which she attended from 2005-2009. She was an integral member of the National Champion Majorette Squad, The Touch of Blue Majorettes, who won 3 titles during Morgan’s time on the team. Morgan studied communications and psychology at Penn State, a path that led her to various roles over the next few years. She has worked primarily in the digital marketing and sales fields; including learning invaluable skills as a ‘cold calling’ salesperson in New York City and as a successful sales manager for a top hotel in King of Prussia, PA.

    Morgan loves to help people feel good, which led her to a role in home care. She hopes that through her positivity and exuberance towards life, she can influence those with whom she comes into contact in a beneficial way. Morgan believes that health and wellness start with the mind and a can-do attitude.

    In her spare time, Morgan loves to be with her boyfriend and family, and is very close with her young cousins as well. She also loves to dance and especially enjoys attending outdoor summer festivals.